Data Protection Policy
1. Purpose and Scope
This data protection policy aims to establish guidelines for the safety and responsible processing of personal data in the context of the use of the following technologies: OneSignal, Laravel + Filament, Flutter, Plesk and WhatsApp. This policy applies to all employees, collaborators and third parties who process personal data on behalf of the organization.
2. Data Collection
We collect personal data using the following technologies:
OneSignal: To send personalized push notifications to users. We will collect device identifiers and notification preferences.
Laravel + Filament: We use Laravel for back-end management and Filament for the admin interface, collecting data such as names, emails, and other information necessary for user and customer management.
Flutter: For mobile application development, we will collect information such as user registration data, preferences, and interactions within the application.
Plesk: For web hosting management, we collect data such as user account information, managed domains, and server configurations.
WhatsApp: We use WhatsApp for customer communications, collecting information such as phone numbers and message histories.
3. Use of Data
The personal data collected will be used for the following purposes:
OneSignal: Sending relevant and personalized push notifications.
Laravel + Filament: User management and systems administration.
Flutter: Providing and improving the user experience in mobile applications.
Plesk: Administration of web hosting services and account management.
WhatsApp: Efficient and secure communications with customers.
4. Data Storage
Personal data will be retained for the necessary time to fulfill the purposes for which it was collected and in accordance with applicable legal requirements. We implement appropriate security measures to protect the stored data.
5. Data Security
We use several technical and organizational measures to ensure the security of personal data:
OneSignal: Data encryption and secure authentication for notifications.
Laravel + Filament: Implementation of access controls, encryption and protection against common threats.
Flutter: Use of secure development practices for mobile applications.
Plesk: Robust security configurations and regular updates.
WhatsApp: End-to-end encrypted communications.
6. Data Subjects's Rights
Individuals have the following rights over their personal data:
Right of access: Users may request a copy of their personal data.
Right of rectification: Users may request the correction of inaccurate or incomplete data.
Right of erasure: Users may request the deletion of their personal data.
Right of portability: Users may request that their personal data be transferred to another controller.
To exercise these rights, users may contact us via the contact details provided on our website.
7. Data Transfer
If we transfer personal data to third parties, we will ensure that appropriate protections are maintained through contractual agreements and other legal mechanisms.
8. Responsibilities
Employees and collaborators are responsible for complying with this policy and the established data protection guidelines. The organization will appoint a data protection officer to oversee compliance with this policy.
9. Security Incidents
In the event that a security incident affecting personal data is detected, the established procedures for its notification and management will be followed, including communication to data protection authorities and those affected when necessary.
10. Review and Update
This data protection policy will be reviewed and updated periodically to ensure its validity and effectiveness in response to legal, technological and operational changes.
Contact for more information or rights management:
Email: example@organizacio.com
Telephone: +34 123 456 789